How can we help?

Short guides, one step at a time, to use InnBeds without effort. Can't find the answer? Write to us at the bottom of the page: a real person will reply.

Video tutorials

One minute per feature, step by step. Videos are in Italian, with on-screen captions.

2:15 TUTORIAL 1
Configurazione guidata al primo accesso 1:12 TUTORIAL 2
Collegare Booking.com, Airbnb ed Expedia 1:08 TUTORIAL 3
Prezzi e disponibilità dal calendario 1:30 TUTORIAL 4
Pre check-in: cosa riceve l’ospite 1:06 TUTORIAL 6
Sito e widget di prenotazione diretta

All videos on our YouTube channel →

New here? Start here

The six things to do on day one, in the right order.

Open the guide

Getting started

First steps: setting up your propertyabout an hour

Channels and calendar

Connecting Booking.com, Airbnb and Expedia15 minutes per channeliCal calendars: Airbnb, Vrbo and other systems5 minutes per roomAlerts: when channels don't receive updates1 minute when it happens

Bookings and guests

Room planner and room assignment1 min readOnline guest check-in5 minutes to set up, then it runs on its own

Website and payments

Booking page and widget for your website15 minutesOnline payment by card or PayPal20 minutesAppearing on Google Hotels30 minutes

Guest registration and invoices

Alloggiati Web: sending guest data to the Italian police2 minutes a dayTourist tax and ISTAT10 minutes the first timeElectronic invoices to guests (Italy)1 minute per invoiceGuest registration outside Italy10 minutes

Account and subscription

Subscription, payments and invoices1 min readSeasonal option and frozen account2 minutesTwo-step verification5 minutes

Write to us

We reply within 48 working hours. If you are already a customer, you can also write to us from the control panel (Assistenza).